Getting Started with WPDeveloper Forum

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    Rupok
    Keymaster

    Welcome to WPDeveloper Forum. Let’s build a better community by helping each other.

    How To Get Support

    If you are an user of any of WPDeveloper’s product, you can get support from our community forum here. However if you are a paid customer, you can also enjoy¬†guaranteed, fast response by opening a private support ticket from here.

    If you have any pre-sale question or just want to reach to us, you can initiate a live chat from our site.

    Start with Search

    One of the greatest benefits to these forums is your ability to search prior to posting a question. We strongly encourage you to do so as the vast majority of your questions will be able to be answered by searching. You can search on home page or forum page. Also we have documentation for all of our products that you will on our documentation page.

    How To Post A Support Question

    If you are unable to find an answer to your support question by searching first, click on “Create a New Support Ticket” button from our homepage.

    When posting be as specific as possible in describing the issue. Simply saying “My site is broken” or “I did an update and now nothing works” is not helpful. List the issue in detail including any steps you have taken to troubleshoot and always remember to first test 3rd party plugins by deactivating them one by one and ensuring all caches have been emptied. The vast majority of issues we see can be resolved or at least identified by doing this.

     

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